Terms & ConditionsLEGAL STATEMENT
By using the Site, you specifically accept and agree to abide by all terms and conditions herein. You
should not use this Site if you do not accept and agree. This Site is available only for your personal
use, which is limited to viewing the Site, providing information to us, and downloading information
for your personal use and for purchasing products. Visitors assume all responsibility and risk with
regard to using this Site and, in no case, shall LyonCab liable for damages of any kind resulting
from buyer's use of the Site.
BOOKING:
The customer should provide the following information’s to make a booking:
• Client's details: Name, Forename, Telephone number, E-mail.
• Journey details: Date, Departure & Arrival place, No of persons, Luggage’s, Baby seats.
Booking by telephone• The booking should be done at least 2h before the journey. Without that delay the company.
Does reserve the right 30mnts late to reach to the departure place.
The company reserves the right to provide a larger vehicle than that specified. In such
circumstances no additional charges will be levied. The company reserves the right to substitute
another vehicle (including those of other operators) or ancillary facilities for all or part of hiring
subject to substitutes being of equivalent value.
LyonCab vans seat 1-7 passengers depending on the city vehicle profile. Oversized or excess
luggage may require a larger or private vehicle at an additional cost. Seat capacity is limited to
seats with working safety belts. French laws prohibit loading vehicles beyond seating capacity. Any
attempt to do so may require additional vehicle reservations.
PRICINGEvery effort is made to provide accurate and up-to-date information on this Site. However, the items
displayed may be discontinued, and prices are subjected to change. LyonCab is not responsible for
typographical errors and does reserve the right to make corrections and changes to the Site at any
time without notice. The prices displayed are in Euros.
CANCELLATION POLICYCustomers can cancel a LyonCab ride at any time up to two (2) hours before the scheduled pickup
for a full refund using the website of telephone. The company will not provide a refund if the
reservation is cancelled or changed less than 2 hours prior to pick-up time, or in the event of
reservation abandonment. This includes bookings made within two hours of pickup time.
Flight Cancellations and Delays Due to AirlinesFailure to contact LyonCab with flight cancellation or delay information in a timely manner may be
considered reservation abandonment and may result in forfeiture of fare. Reservations impacted by
airline delays and cancellations may qualify for refund when a replacement reservation is made.
LUGGAGE AND PERSONELS ITEMSCustomer is responsible for properly specifying the correct amount of luggage he or she intends to
bring onto the vehicle during reservation. Failure to specify in advance may result in additional fees
or the need for an additional vehicle, or the inability of the company to service the reservation.
Customers travelling with valuables, priceless items, and prescription drugs should keep these items
in their possession during the course of the trip.
LOST ITEMSCustomers are responsible for their own luggage and any items placed by themselves or LyonCab
representatives in the van. LyonCab assumes no liability in the event of damage, loss or theft of
any such property and will not be responsible for losses incurred, including but not limited to, loss
of future profit, potential income, and additional expenses or losses incurred as a result of lost or
stolen baggage or personal property.
LyonCab and its operators are also not liable for lost items left behind in the vehicle by a customer.
However, Super Shuttle does want to help customers reunite with lost items whenever possible.
Returning left behind or found items may incur delivery and/or shipping charges to the recipient.
SAFETYSeatbelts are provided for customer safety. LyonCab requires customers to wear safety belts while
inside the vehicle, but it is the customer’s responsibility to ensure the seatbelt is securely fastened,
as required by law. Operators reserve the right to refuse service to parties out of compliance with
applicable laws.
SMOKINGSmoking is prohibited in any of our vehicles.
TRAVELING WITH CHILDRENLyonCab welcomes the opportunity to serve our younger travellers when accompanied by a
responsible adult. If making an online reservation, please indicate the number of children traveling
so we can reserve a seat. French laws do not allow children to ride in the lap of an adult. If your
child is under the minimum age/weight standards, you must supply an approved car seat for each
child to whom the applicable law applies. It is recommended that traveling parents and legal
guardians become knowledgeable about the applicable laws in France in which they will be
traveling.
Travelling MinorsCustomers under the age of 16 must be accompanied by a parent or guardian for the entire duration
of the ride. Operators may refuse service if a child is not old enough to ride alone and is without an
adult or guardian.
Unaccompanied MinorsEASYWAY will not accept bookings for unaccompanied children less than 13 years of age. Any
such children must be accompanied by an individual 18 years of age or more.
Conduct of PassengersThe driver is responsible for the safety of the vehicle at all times, and as such may remove any
passenger from the vehicle whose, behavior prejudices safety. The hirer is responsible for any
damage caused to the vehicle by any passenger for the duration of the hire. Where the hire is to a
sporting event, the hirer should be aware of legal requirements relating to the alcohol and the
conditions of entry to race courses etc. LyonCab can provide details of restrictions upon request.
ANIMALS
Guide DogsGuide dogs are welcome on LyonCab vehicles. Please notify the presence of your guide dog at the
time you make your reservation.
Domestic PetsAll other small and small-medium sized domestic pets may be carried on LyonCab vehicles as long
as you charter the vehicle. Please advise the reservation agent of the presence of your pet at the time
you make your reservation.
PASSENGER MOBILITYPassengers who require somebody to lift them on and off the vehicle must arrange for these services
at their pick up and drop off points. For reasons of driver safety, drivers are not permitted to
participate in carrying passengers on and off the vehicle.
